We regularly update our Frequently Asked Questions so you may find the answer you're looking for without needing our help.
Please note our Customer Support team will not be available via telephone or live chat on Wednesday February 5, 2025 or Thursday February 6, 2025 due to a company event. You can email during this time and the team will get back to you as soon as possible.
Our operating hours are Mon-Fri 9am-5pm UK Time
Our Customer Support team can be contacted several ways;
- Complete our contact form - select 'Preview' once you have completed the form and then 'Contact Us' to send your message
- Send an email to: support@findmypast.com
- Live Chat: chat online in real time to our Customer Support team by selecting the Support button at the bottom of this page (available during operating hours only)
- Call our telephone support:
- UK & Ireland
- US & Canada
- UK & Ireland
We do our very best to answer calls and Live Chat as quickly as possible, during working hours.